North Lambton Lodge lauded by provincial group

North Lambton Lodge has received a provincial quality improvement award, under the Residents First initiative.

Launched by the Ministry of Health & Long-Term Care in 2010, Residents First trains leaders and staff within long-term care Homes to provide them with the tools they need to lead quality improvement projects, to identify and analyze problems, propose changes and measure progress, as well as how to coach others in their Homes so that this knowledge is passed on. The goal of Residents First is to create a culture of quality improvement that is sustained into the future.

To earn this accolade, North Lambton Lodge met a rigorous set of requirements that included demonstrating clear results from quality improvement projects they have undertaken based on the training they have received through Residents First.

“The training and support we received from Health Quality Ontario and the Residents First program has been instrumental in increasing quality of care for residents living at North Lambton Lodge,” said Jane Joris, Resident Manager. “The outcomes for residents have improved significantly.”

Joris notes that as a result of the initiative, falls and pressure ulcers have been reduced and consistency in staffing has increased. Changes made in the delivery of care are carefully planned, implemented and evaluated to ensure success, always considering the resident’s perspective.

“Residents First strives to ensure each resident enjoys safe, effective and responsive care. Homes that have received the Residents First Improvement Award have demonstrated their strong commitment to their residents and to helping them achieve the highest potential quality of life”, said Eileen Patterson, VP, Quality Improvement, Health Quality Ontario.

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